Winfred M.

My name is Winnie, and I’m a highly experienced and compassionate support worker with over 17 years in the care sector, including two years of live-in experience. I specialise in mental health recovery, elderly care, and palliative support. My approach is always person-centred, and I pride myself on building strong, trusting relationships with the people I support, their families, and the wider multidisciplinary teams I work alongside. Throughout my career, I’ve developed a wide range of practical skills, including personal care, medication administration, PEG feeding, colostomy and catheter care, and offering consistent emotional support. I’m confident in carrying out risk assessments, creating tailored care plans, and liaising with healthcare professionals to ensure the best possible outcomes. I’ve also had the opportunity to lead teams, manage complex cases, and support colleagues through staff training and mentorship. I’m comfortable managing diaries, maintaining detailed records, and using Microsoft Office tools like Word, Excel, and PowerPoint to stay organised and efficient. What truly sets me apart is my warm and giving nature. I’m patient, understanding, and always approach my work with kindness. I genuinely love what I do, and that passion comes through in everything—from my cheerful and positive attitude to the way I handle challenging situations with empathy and grace. I hold NVQ Level 3 qualification as well as a degree in Public Health. Being in this profession isn’t just a job for me—it’s a calling. I’m naturally outgoing, happy, and deeply caring, and I bring that energy into every home and every life I have the privilege to support.