Mercy A.

I bring several years of experience as a compassionate and well-organized carer. My qualifications include a secondary school education, NVQ Level 2 in Care, and mandatory care training certificates. My career began in a nursing home setting, where I gained extensive experience and developed a strong foundation in delivering high-quality care. I later transitioned to live-in care, allowing me to provide more personalized, one-on-one support for clients in the comfort of their own homes. As an experienced healthcare assistant, I am skilled in meeting the day-to-day needs of my clients while ensuring they receive the best quality care. I am highly customer-focused, with a keen eye for planning and effective communication. My approach emphasizes not only meeting my clients’ physical needs but also enhancing their overall well-being and happiness. In my role as a live-in carer, I assist clients with daily tasks, attend to their personal care, accompany them to hospital and dental appointments, and encourage engagement in activities that promote mental and physical stimulation. If a client’s mobility allows, I enjoy taking them for walks, fostering a sense of independence and connection to the outside world. I believe in creating a positive and fulfilling daily routine tailored to my client’s abilities and preferences. Whether it’s listening to music, dancing, cooking, or simply enjoying meaningful conversation, my goal is to ensure my clients feel valued, busy, and happy throughout the day. My clients’ well-being and satisfaction always come first. In addition to my professional work, I enjoy music, dancing, cooking, cleaning, and walking—activities I often incorporate into my care to enrich my clients’ lives.