Apply now to become a Hometouch carer



Hometouch currently has a range of private live-in care vacancies across Leicestershire. If you have the right experience, compassion, and practical skills, you can start working quickly with clients who need consistent, personalised support at home.
We’ll help match you with suitable opportunities, whether you want long-term placements or shorter, flexible assignments. All you have to do is complete the application form, and one of our recruitment specialists will be in touch.
At Hometouch, we’re a doctor-founded service built on clinical expertise and compassionate support. When you join our team, you can expect:
Better pay than traditional agencies
We value the specialist skills our carers bring to families living with dementia and complex care needs.
Choice and flexibility over the clients you support
You decide which placements work for your schedule and expertise.
Ongoing development opportunities to help build your skills and confidence
Our clinical team provides comprehensive dementia training and regular professional development.
A team committed to delivering exceptional care and supporting you every step of the way
You’ll have access to clinical guidance and account management throughout every placement.
If you feel you’d be a great fit for our community of professional live-in carers, apply online today.
If successful, you’ll soon be ready to begin your first Hometouch placement!
“When you are recruited and assigned to a client’s home, it can be a bit overwhelming. You question how you are going to be received, and nothing is as reassuring as having the recruitment personnel team follow up regularly to check on how you are settling in. The clinical team ( assigned to each client and carer) has not only followed up on the client’s work but has made it their duty to look after you as a carer. Hometouch is simply a phone call away!” – Pam
How do I become a live-in carer in Leicestershire?
Apply online through Hometouch, complete the interview process and provide the required documents. We’ll guide you through each step.
Do I need previous live-in care experience?
Experience is preferred, especially supporting older adults or people with complex needs. Strong core skills and the right attitude are equally important.
How much do live-in carers get paid in Leicestershire?
Rates vary depending on the client’s needs, length of placement and your experience. Hometouch typically offers higher rates than many agencies.
Can I choose my placements?
Yes. Hometouch lets you choose the clients, locations and schedules that work best for you.
Do I need to live in Leicestershire to apply?
No. Many carers travel from other regions for placements. If you can commit to the assignment schedule, you’re welcome to apply.
What support will I receive once I start?
Our team is available throughout every placement. We offer clinical guidance, resources and ongoing support to help you deliver excellent care.
Live-in care offers the opportunity to make a meaningful difference in people’s lives while maintaining the flexibility and professional development you need. Our doctor-founded approach means you’ll work with clinical oversight and specialist training, giving you confidence in the care you provide.
If you’re ready to join a team that values expertise, compassion, and continuous learning, apply today. Our recruitment specialists are here to answer your questions and help you find the right placement in Leicestershire!
What makes a good carer for the elderly? When it comes to finding a carer for someone close to you, you want to get it right. If you’re on the…
This article discusses self employed carers and how to become a self-employed carer. Many carers are self-employed particularly live in carers who may work independently or for an agency that…
The benefits of live-in care include remaining in a familiar environment, staying in touch with friends and neighbours, being able to keep beloved pets, and more… Exploring the benefits of…
Enter your postcode on the carer page and this will generate a list of carers in your area. You can then filter by language, skills, interests, experience. We recommend you review previous client reviews, watch videos of the carers and read our Trustpilot reviews to see how other clients have used hometouch successfully.
We regularly update our pool of carers – if you are having problems, just call a Care Advisor, and they’ll be happy to help.
It depends on the circumstances. If you need a carer urgently to cover another carer, we can recommend carers who are suitable and who have been able to help in this area before. This is best setup as an immediate contract and payment.
If you are looking for a longer term contract, we advise you meet the carer, decide they are the right person for you or your loved one and then agree the contract terms. Many clients like to meet with their carer before confirming an ongoing or longer term contract to ensure there is a good match.
Yes, carers have personal liability insurance. hometouch will ensure all carers commencing a contract will have a policy in place if this is requested by a client.
No, it is against our terms and conditions to pay for carer services outside of hometouch.
Yes, If you need a carer for different times of the day or week, you may need to find additional carers who are able to work at different times. Equally, you may have a carer who is taking leave and you can arrange a short term contract with another carer to cover this period. hometouch allows you to have multiple carer contracts simultaneously which can all be managed from the contracts page on the main hometouch dashboard.
You should pick your own carer according to the criteria you looking for. However, if you need some assistance, we can help you with recommendations. The ultimate choice though is you and your family’s. Please email us at hello@myhometouch.com or call a Care Advisor for help.
No. You can book a carer for a one-off job for a few hours or days or arrange an ongoing contract. An ongoing contract can be cancelled with two weeks notice. If cancelling a single shift, please give the carer 24 hours notice.
hometouch is committed to supporting minimum one hour visits. Otherwise it is as long as is required by you and your family.
First of all, please let hometouch know straight away if you are having problems. We are here to help and want to resolve any problems you have. We take any allegations of poor care, dishonesty, poor punctuality, incompetence or poor communication very seriously and will take action immediately if you have concerns. If you have reason to be dissatisfied with your carer, you need to decide whether they have breached the contract with you (eg have not turned up, been non-punctual), or whether you no longer wish to employ them for your own personal reasons.
We check all of our carers ID, Qualifications and CRB/DBS certificates. We also face to face interview every carer that joins hometouch and assess them against 5 criteria – punctuality, communication skills, compassion/empathy, ability to take initiative and personal presentation/honesty. We conduct detailed scenario testing and reference check all carers. We pride ourselves on the high quality bar we set and only accept a small fraction of the carer applicants we receive.
Yes, hometouch is registered and regulated by the CQC. However our introductory model of care which started in 2015 is technically not regulated by the CQC as the hometouch does not interfere in the care delivery, manage the care plan or provide rotas. Our managed care service is regulated by the CQC.
The carer will be paid the stated rate on their profile minus 20% (inc VAT) commission on an ongoing basis for the duration of the contract and any further contract with the carer. hometouch defines this as an “introductory fee” which is spread out over the length of the contract and any other subsequent contracts with that individual carer. We are committed to supporting a minimum £10/hr income for all carers.
The payment needs to be made before the contract starts. This is held in a third party (escrow) account before being transferred to the carer at the end of the following week. Weekly recurring payments are then made for contracts longer than a week.
hometouch provides a secure online payment facility. Payment details are required before any contract commences and payment is via credit/debit card or direct debit for self funding clients. For ongoing contracts payment is taken in advance every Monday.
Carers set their hourly rates according to their experience level, areas of expertise and the trust ratings they have built up on hometouch. The minimum hourly rate chargeable on hometouch is £10/hr. Please be aware that carers are working on a self-employed basis and therefore have to cover their travel costs and other reasonable expenses. We are committed to ensuring that carers can earn a living wage via offering their services on hometouch.
No, carers work on a self employed basis and there is no statutory requirement to pay Employers NI.
You can cancel at any time for an ongoing contract. If you are booking for defined time period of less than a month, you are committed to paying that amount unless exceptional circumstances have occurred. We will look at each request on a case by case basis. Please note, you are party to a contract with the carer and if there is no reasonable reason is given for ending the contract prematurely, you would be in breach of that contract and the care would be entitled to full payment. All cancellations must be submitted by email to both hometouch on hello@myhometouch.com and the carer.
If there is reason to believe the carer has not fulfilled their duties or there are any other concerns, you can dispute the contract in the contract section. hometouch will look at each disputed contract on a case by case basis and try to resolve the matter fairly. A carer also has the ability to dispute a contract in case they believe they have reason to.
Our safeguarding policy protects vulnerable adults from abuse and is a legal requirement under the Health and Social care Act