There are two ways to manage the provision of care to someone who is in need of support from a carer. These are called Regulated and Introductory.
Our introductory service helps you find the best carer and gives you full control, affordability and flexibility.
If your care needs are complex, or if you would prefer a fully managed service, regulated by the CQC, then our regulated CQC live-in care service will give you total peace of mind.
All of the benefits of introductory care plus:
Parkstone or Pokesdown, Branksome or Boscombe – wherever you need live-in care in Bournemouth, Hometouch can help. We’ve brought together Bournemouth’s best live-in carers for you to choose from, and our unique matching service can find the perfect carer for your loved one. Whether you need someone to help your dad get some fresh air on the seafront, or someone with experience in advanced dementia care, we can find the right fit for your family.
We are extremely careful in the choosing and vetting process of our carers. The person who ends up caring for your loved one will be determined accordingly with your loved one’s requirements and care preferences. You’re welcome to adjust the care plan to make sure your loved one gets the right level of attention, from clinically complex support to simple companionship.
Founded by Dr Jamie Wilson (a former NHS dementia specialist), Hometouch aims to help people live with dignity and happiness in the comfort of their own homes. Top-quality care is what we believe in – whether it’s specialist dementia care, post-operative care, end-of-life care, respite care, or just companionship.
With a five-star rating on Trustpilot and glowing recommendations from past clients, you don’t need to rely on our word to know that we offer a top-notch service. Thousands of UK families have already trusted us, and you should, too. Reach out to a Hometouch Care Advisor and learn more about what we can do to help your loved one.
24-hour live-in care in Bournemouth is not the only type of home care in Bournemouth. Dementia care in this area is also increasingly common due to the rising numbers of elderly people affected by this condition.
Dementia care is extremely demanding of the carer. Due to the specific effects of the condition, such as wandering, agitation, and confusion, it requires years of training and honing specific skills to perform the job correctly.
Live-in care from our specialised carers is a viable alternative to dementia care homes in Bournemouth.
Drop-in or hourly home care in Bournemouth make for a less intensive option where short visits are provided to meet basic needs such as food prep, washing, dressing, and personal care assistance.
Private carers in Bournemouth are typically self-employed and either work independently or through an introductory agency. There are various types of care available including nighttime care, respite care, Parkinson’s care, and companionship care.
Bournemouth respite care is available with Hometouch for family caregivers and allows a much needed break or to offer an alternative to short term residential care in Bournemouth. Live in respite care in Bournemouth is one option where round the clock supervision is required. This is typically for a minimum of one week.
Our professional carers will take over your responsibilities and let you take some deserved time off. As opposed to leaving them with a family member or a friend, you won’t need to worry about your loved one being left alone without receiving the right care and attention.
Our Bournemouth live in carers are specially trained in elderly care and offer an alternative to older people’s homes in Bournemouth. Frailty, mobility constraints, loneliness and multiple medical conditions are all typical of elderly people needing care.
Elderly care in Bournemouth provided by Hometouch includes activities such as medication administration, companionship, and driving clients to appointments.
One of the main problems with elderly care that often goes overlooked is the fact that needing to rely on strangers for help with intimate things often makes them feel uncomfortable. Our live-in care services allow them to develop a relationship that can make some of the awkwardness associated with relying on a carer much more bearable.
Carers often go on to become family friends. Not only will your elderly relatives feel comfortable with them, but you’ll grow to like and trust them yourself.
24 Care in Bournemouth broadly can be divided into residential and live-in care. While residential care can be a fitting choice for many elderly people, some conditions make it much less tenable. Dementia is one of them. Confusion and disorientation are very common occurrences, especially in unfamiliar environments.
Care homes are also often packed with patients, and the staff members are simply not capable of paying as much attention to every individual as live-in carers. If you know that your relative’s condition is serious and expect it to deteriorate further, one-on-one live-in care is a much better option.
In the long run, opting for a live-in carer can significantly improve the comfort, as well as the condition of your loved ones. For more details on care homes in Bournemouth and live in care as an alternative please refer to our more in-depth article.
If you are looking for live in care jobs in Bournemouth, please review our dedicated page to help you with your application.
"The carer came into my life and gave me peace of mind and also practical help. She stabilised our routine and helped us find our new normal. She was excellent – caring and flexible. I can't recommend this service highly enough for anyone in need."
Live-in care is when a carer lives with the person receiving care in their home.
From companionship care all the way to round-the-clock complex care, a live-in carer can provide one-to-one support in your loved one’s own home. This is especially important for people living with dementia, who may become increasingly confused or distressed in unfamiliar surroundings.
A dedicated live-in carer can provide your loved one with more individual care than they’d receive at a residential home. So whether it’s a day out on weekends, or fish and chips in front of the TV on a Friday evening, your loved one can carry on doing the things they enjoy.
And because the carer is staying on-site, it’s often cheaper than a care home too. To find out more about the cost of care where you live, take a look at our page on understanding the cost of care.
At Hometouch, we help people live happily, safely and with dignity in their own homes. If you think live-in care could be right for your loved one, contact a Hometouch Care Advisor today.
We know what it takes to make a great live-in carer – warmth, empathy and expertise. We’ve handpicked the finest carers from across the country to provide live in home help, dementia live in care and live in care for the elderly, ready to assist your loved one live happily, safely and with dignity in their own home.
Hometouch Care Ltd. Unit M1 40 Bowling Green Lane Clerkenwell London EC1R 0NE
Phone: 0203 870 4220
Email: hello@myhometouch.com
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Enter your postcode on the carer page and this will generate a list of carers in your area. You can then filter by language, skills, interests, experience. We recommend you review previous client reviews, watch videos of the carers and read our Trustpilot reviews to see how other clients have used hometouch successfully.
We regularly update our pool of carers – if you are having problems, just call a Care Advisor, and they’ll be happy to help.
It depends on the circumstances. If you need a carer urgently to cover another carer, we can recommend carers who are suitable and who have been able to help in this area before. This is best setup as an immediate contract and payment.
If you are looking for a longer term contract, we advise you meet the carer, decide they are the right person for you or your loved one and then agree the contract terms. Many clients like to meet with their carer before confirming an ongoing or longer term contract to ensure there is a good match.
Yes, carers have personal liability insurance. hometouch will ensure all carers commencing a contract will have a policy in place if this is requested by a client.
No, it is against our terms and conditions to pay for carer services outside of hometouch.
Yes, If you need a carer for different times of the day or week, you may need to find additional carers who are able to work at different times. Equally, you may have a carer who is taking leave and you can arrange a short term contract with another carer to cover this period. hometouch allows you to have multiple carer contracts simultaneously which can all be managed from the contracts page on the main hometouch dashboard.
You should pick your own carer according to the criteria you looking for. However, if you need some assistance, we can help you with recommendations. The ultimate choice though is you and your family’s. Please email us at hello@myhometouch.com or call a Care Advisor for help.
No. You can book a carer for a one-off job for a few hours or days or arrange an ongoing contract. An ongoing contract can be cancelled with two weeks notice. If cancelling a single shift, please give the carer 24 hours notice.
hometouch is committed to supporting minimum one hour visits. Otherwise it is as long as is required by you and your family.
First of all, please let hometouch know straight away if you are having problems. We are here to help and want to resolve any problems you have. We take any allegations of poor care, dishonesty, poor punctuality, incompetence or poor communication very seriously and will take action immediately if you have concerns. If you have reason to be dissatisfied with your carer, you need to decide whether they have breached the contract with you (eg have not turned up, been non-punctual), or whether you no longer wish to employ them for your own personal reasons.
We check all of our carers ID, Qualifications and CRB/DBS certificates. We also face to face interview every carer that joins hometouch and assess them against 5 criteria – punctuality, communication skills, compassion/empathy, ability to take initiative and personal presentation/honesty. We conduct detailed scenario testing and reference check all carers. We pride ourselves on the high quality bar we set and only accept a small fraction of the carer applicants we receive.
Yes, hometouch is registered and regulated by the CQC. However our introductory model of care which started in 2015 is technically not regulated by the CQC as the hometouch does not interfere in the care delivery, manage the care plan or provide rotas. Our managed care service is regulated by the CQC.
The carer will be paid the stated rate on their profile minus 20% (inc VAT) commission on an ongoing basis for the duration of the contract and any further contract with the carer. hometouch defines this as an “introductory fee” which is spread out over the length of the contract and any other subsequent contracts with that individual carer. We are committed to supporting a minimum £10/hr income for all carers.
The payment needs to be made before the contract starts. This is held in a third party (escrow) account before being transferred to the carer at the end of the following week. Weekly recurring payments are then made for contracts longer than a week.
hometouch provides a secure online payment facility. Payment details are required before any contract commences and payment is via credit/debit card or direct debit for self funding clients. For ongoing contracts payment is taken in advance every Monday.
Carers set their hourly rates according to their experience level, areas of expertise and the trust ratings they have built up on hometouch. The minimum hourly rate chargeable on hometouch is £10/hr. Please be aware that carers are working on a self-employed basis and therefore have to cover their travel costs and other reasonable expenses. We are committed to ensuring that carers can earn a living wage via offering their services on hometouch.
No, carers work on a self employed basis and there is no statutory requirement to pay Employers NI.
You can cancel at any time for an ongoing contract. If you are booking for defined time period of less than a month, you are committed to paying that amount unless exceptional circumstances have occurred. We will look at each request on a case by case basis. Please note, you are party to a contract with the carer and if there is no reasonable reason is given for ending the contract prematurely, you would be in breach of that contract and the care would be entitled to full payment. All cancellations must be submitted by email to both hometouch on hello@myhometouch.com and the carer.
If there is reason to believe the carer has not fulfilled their duties or there are any other concerns, you can dispute the contract in the contract section. hometouch will look at each disputed contract on a case by case basis and try to resolve the matter fairly. A carer also has the ability to dispute a contract in case they believe they have reason to.
Our safeguarding policy protects vulnerable adults from abuse and is a legal requirement under the Health and Social care Act
Hometouch has been one of the best companies I have worked for in the care sector! I have always been told I’m appreciated and been made to feel like it too. I’m so happy to be a part of the Hometouch team
Shaheen
