Cornwall has a demand for experienced live-in carers. Families across the county need specialist support for loved ones living with dementia, recovering from hospital stays, or managing complex care needs at home. These roles offer regular placements and the chance to build lasting relationships with clients.
At Hometouch, your work is supported by doctor-founded clinical expertise. Our nursing team provides ongoing guidance, ensuring you have the knowledge and confidence to deliver exceptional care. You’ll earn above-industry-average rates, control your schedule, and receive specialist dementia training as part of your professional development.
We match you with clients based on personality and care requirements, not just availability. This personalised approach means better working relationships and more rewarding placements.
Our application process is straightforward:
“I have been working with Hometouch for a little while now. I must say, I have had great support right from the get go. I love how the company operates and simplifies the self-employment experience. The care managers I have worked with so far are very supportive alongside the rest of the team.” – Lornah Sunday
“My recruitment with Hometouch was quick and straightforward. It didn’t take me a long time to have all my documents verified, and I was ready to start working.” – Ruth Mauto
What experience do I need?
You need demonstrated experience supporting older adults, particularly those living with dementia or managing mobility challenges. Formal qualifications aren’t always required, but clinical experience matters.
How quickly can I start working?
Once your interview, background checks, and compliance documents are approved, you can begin accepting placements. Most carers start within a few weeks of applying.
Can I choose my work locations?
You accept placements that suit your availability and preferred areas across Cornwall, allowing you to control your working schedule.
What does Hometouch pay its carers?
We pay above the industry average. Rates vary based on the complexity of care required, and our team discusses specific rates during your application.
Will I meet clients before accepting placements?
You’ll review each care profile and speak with our clinical team to ensure the placement suits your experience and preferences. You’ll also have the opportunity to meet the client before confirming your acceptance.
Complete our application form to speak with our recruitment team about current opportunities across Cornwall.
Speak to one of our knowledgeable care advisers about Hometouch’s high quality live-in care service Book call Find a carer A person with dementia may be prescribed medication for their…
Physical activity can improve the health of mind, body and spirit, and there’s evidence that exercise can protect against dementia. Research is confirming that staying active may help those affected…
What is incontinence? Incontinence is the term used to describe any accidental or involuntary loss of urine or faeces. The degree to which a person is incontinent can vary from…
What makes a good carer for the elderly? When it comes to finding a carer for someone close to you, you want to get it right. If you’re on the…
Enter your postcode on the carer page and this will generate a list of carers in your area. You can then filter by language, skills, interests, experience. We recommend you review previous client reviews, watch videos of the carers and read our Trustpilot reviews to see how other clients have used hometouch successfully.
We regularly update our pool of carers – if you are having problems, just call a Care Advisor, and they’ll be happy to help.
It depends on the circumstances. If you need a carer urgently to cover another carer, we can recommend carers who are suitable and who have been able to help in this area before. This is best setup as an immediate contract and payment.
If you are looking for a longer term contract, we advise you meet the carer, decide they are the right person for you or your loved one and then agree the contract terms. Many clients like to meet with their carer before confirming an ongoing or longer term contract to ensure there is a good match.
Yes, carers have personal liability insurance. hometouch will ensure all carers commencing a contract will have a policy in place if this is requested by a client.
No, it is against our terms and conditions to pay for carer services outside of hometouch.
Yes, If you need a carer for different times of the day or week, you may need to find additional carers who are able to work at different times. Equally, you may have a carer who is taking leave and you can arrange a short term contract with another carer to cover this period. hometouch allows you to have multiple carer contracts simultaneously which can all be managed from the contracts page on the main hometouch dashboard.
You should pick your own carer according to the criteria you looking for. However, if you need some assistance, we can help you with recommendations. The ultimate choice though is you and your family’s. Please email us at hello@myhometouch.com or call a Care Advisor for help.
No. You can book a carer for a one-off job for a few hours or days or arrange an ongoing contract. An ongoing contract can be cancelled with two weeks notice. If cancelling a single shift, please give the carer 24 hours notice.
hometouch is committed to supporting minimum one hour visits. Otherwise it is as long as is required by you and your family.
First of all, please let hometouch know straight away if you are having problems. We are here to help and want to resolve any problems you have. We take any allegations of poor care, dishonesty, poor punctuality, incompetence or poor communication very seriously and will take action immediately if you have concerns. If you have reason to be dissatisfied with your carer, you need to decide whether they have breached the contract with you (eg have not turned up, been non-punctual), or whether you no longer wish to employ them for your own personal reasons.
We check all of our carers ID, Qualifications and CRB/DBS certificates. We also face to face interview every carer that joins hometouch and assess them against 5 criteria – punctuality, communication skills, compassion/empathy, ability to take initiative and personal presentation/honesty. We conduct detailed scenario testing and reference check all carers. We pride ourselves on the high quality bar we set and only accept a small fraction of the carer applicants we receive.
Yes, hometouch is registered and regulated by the CQC. However our introductory model of care which started in 2015 is technically not regulated by the CQC as the hometouch does not interfere in the care delivery, manage the care plan or provide rotas. Our managed care service is regulated by the CQC.
The carer will be paid the stated rate on their profile minus 20% (inc VAT) commission on an ongoing basis for the duration of the contract and any further contract with the carer. hometouch defines this as an “introductory fee” which is spread out over the length of the contract and any other subsequent contracts with that individual carer. We are committed to supporting a minimum £10/hr income for all carers.
The payment needs to be made before the contract starts. This is held in a third party (escrow) account before being transferred to the carer at the end of the following week. Weekly recurring payments are then made for contracts longer than a week.
hometouch provides a secure online payment facility. Payment details are required before any contract commences and payment is via credit/debit card or direct debit for self funding clients. For ongoing contracts payment is taken in advance every Monday.
Carers set their hourly rates according to their experience level, areas of expertise and the trust ratings they have built up on hometouch. The minimum hourly rate chargeable on hometouch is £10/hr. Please be aware that carers are working on a self-employed basis and therefore have to cover their travel costs and other reasonable expenses. We are committed to ensuring that carers can earn a living wage via offering their services on hometouch.
No, carers work on a self employed basis and there is no statutory requirement to pay Employers NI.
You can cancel at any time for an ongoing contract. If you are booking for defined time period of less than a month, you are committed to paying that amount unless exceptional circumstances have occurred. We will look at each request on a case by case basis. Please note, you are party to a contract with the carer and if there is no reasonable reason is given for ending the contract prematurely, you would be in breach of that contract and the care would be entitled to full payment. All cancellations must be submitted by email to both hometouch on hello@myhometouch.com and the carer.
If there is reason to believe the carer has not fulfilled their duties or there are any other concerns, you can dispute the contract in the contract section. hometouch will look at each disputed contract on a case by case basis and try to resolve the matter fairly. A carer also has the ability to dispute a contract in case they believe they have reason to.
Our safeguarding policy protects vulnerable adults from abuse and is a legal requirement under the Health and Social care Act