Francis works regularly on an ad hoc basis since January this year, for my brother who has a severe learning disability and is recovering from a physical accident.
Francis has taken on board my brother's interests, therefore plans activities and outings based on these. He works with George to promote his physical strength, by doing physio exercises which George needs to do daily.
Francis is always laughing and joking with my brother, he performs personal care when required. Francis is professional, asking questions about my brother and observing his other carer so he can work with George at a high and safe standard.
He uses his initiative to plan activities and outings with George, based on what he has learnt from his observations.
We have not known Francis for long, yet we find him trust worthy, George asks for him, which reassures us. Francis is reliable and has got us out of sticky situations when we needed a carer last minute, he has showed up. He is punctual and is committed by taking on board everything we as the family have suggested.
I would highly recommend Francis as an efficient and kind carer.