Natalie has been helping us care for a 96 year old frail and confused lady in her own flat, as a result of a couple of falls.
Upon first meeting Natalie, one is immediately taken by her smart, well dressed and extremely polite manner. She has committed herself to all of her client's requests, with the utmost care and patience, taking particular attention with all safety aspects and assisting in as many ways as possible and as necessary. Dealing with an extremely hard of hearing client, it can be quite testing explaining what needs to be done next, which visitor is due to arrive (ie a District Nurse, Chiropodist, etc) and having to reassure all the time. Natalie is always more than willing and I find happy to do any type of household chore, from washing, clearing up, etc. More personal issues such as assisting her client in/out of bed, washing and dressing, preparation of meals, supervising the taking of oral medications and applying eye drops are also more than satisfactorily completed.
I would recommend Natalie for any similar caring role due to her sympathetic approach and genuine care. She would also be an excellent individual meeting and greeting within a reception type area, as I believe her interaction with other people is excellent. Natalie clearly enjoys an empathic role and I believe should pursue this career route. I am happy to recommend Natalie, as a very caring and compassionate, honest and trustworthy individual.