Lala T.

I have excellent communication skills and I am a good a listener which means I am able to build a rapport with people quickly and easily. It’s important to take time to get to know the person I am supporting so I can take an interest in things they enjoy. I am also very open to share my likes and dislikes if the client asks so they also get to know me and we can find common interests and learn from each other. I believe good communication is one of the most important skills to have to be a good carer. I always involve the client in decision making relating to their care because it is vital the care I give is person centred. I like to involve the client in planning their daily routine so they are still in charge of their own life, with my help enhancing their day, rather than controlling it. I look for activities we can do together so I can help the client maintain/build on skills to help them remain as independent as possible. I am also flexible and prepared for plans to change last minute- it is so important for a carer to be adaptable and be able to deal with a change of plans. I am confident in any situation and remain calm and focused on making sure the clients needs are being met at all times.