hometouch Winter Care Survey
This winter we conducted a survey of our customer and members of the public about attitudes and experiences of home care in the UK.
This winter, we surveyed members of the public, customers of hometouch and followers of our social media accounts on their experiences of finding home care for their families.
It is well known that both quality and cost are top of the concerns, but our survey found a wish for improved choice, transparency and control – something that is barely ever offered by the traditional home care model.
For example, 77% of our respondents believed it should be possible to select their own carer, yet this is almost unheard of with most care agencies.
Related Care Advice
Dr Jamie Wilson is hometouch’s founder and Chief Medical Officer. Jamie’s creation of hometouch was inspired by his work as a dementia psychiatrist in the NHS, and he has written about healthcare issues in The Times and the Evening Standard. Jamie has a MBBS from the University of Leeds and has spent a decade in the NHS, working as a Psychiatric Registrar and Memory Specialist at Imperial College Hospital.